Bought Lifetime Premium through Google Play. Still says free account

#1

I’ve upgraded to the lifetime premium subscription in the Android app. However it still says that I have a free account.

The Android app has all the premium features activated, although the web app has still all limits.

Please convert my account to full premium.

Thanks.

#2

HI Tobias, sorry this happened to you! Could you send over your account email to our mailbox at contact@habitify.me so we can take a look? Thanks a bunch!

#3

Hi @AlanNg, this seems to be the same case for me. I just purchased the lifetime license through the Android app and I’m still capped at 3 habits on the web app. I’ve tried logging out and back in, but that didn’t help.

Edit: I saw that you asked Tobias to send you an e-mail so I thought you might need me to as well. Just did! Thanks!

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#4

Hey mate! Sorry to reply this late! Did one of my colleagues get back to you about it?

#5

Yes, Peter took care of me! Thanks for checking @AlanNg.

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#6

Same here. Can anybody help? @AlanNg

#7

Hi Grekk55, sorry that happened to you. Could you please check your inbox?

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