All registered habits and records have disappeared

#1

I have been using Habitfy for 9 months since September 8th, 2019, and have been doing nearly 20 habits every day.
When I started Habitify on my iPad on May 14th, loading customs was slow and did not finish. When I closed the iPad application and started it on the iPhone, everything was initialized, it was a screen to start a new habit, and all the archives were gone.
Was it such a specification? ?

I am very disappointed.